Refund policy

At Zivvora, your satisfaction is our priority.

Return Eligibility:

• Returns are accepted only if the item is damaged, defective, or incorrect.

• Customers must notify us within 2 days of delivery with photo or video proof.

• The product must be unused and in its original packaging.

Non-returnable items:

- products marked as “Non-returnable.”

Refunds:

• Once your return is approved, your refund will be processed and credited to your original payment method within 7–10 business days.
  Exchange/Replacement deliveries will be done within 5-7 Business days.

• Shipping charges are non-refundable.

To request a return, please contact us at

support@zivvora.com 

+91 9076110606  

 with your order details.